Msn Butterfly Customer care

Window 10 Password Reset

How to Reset Windows 10 local account password?


  • If you forgot your Microsoft account password, follow these steps.
  • If you don’t have a Microsoft account and forgot your local account password, you can’t recover it. Instead, you’ll need to reset your PC.
  • Warning: Following these steps will remove all of your data, programs, and settings.
    1. Start your PC and select the Power icon in the bottom right-hand corner of the lock screen.
    2. While holding down the Shift key, select Restart.
    3. On the Boot options menu, select Troubleshoot > Reset this PC > Remove everything.
    4. Your PC will restart and will reset itself.

Reset forgotten Microsoft account password on Microsoft account password reset online page

You can follow the way to reset Microsoft account password online is free but would take several minutes, and require the Internet.

When Microsoft account password forgot, open Microsoft account password reset page, choose “I forgot my password” and click Next to reset forgotten Microsoft account password for Windows 10.

Microsoft account password forgot

Step 1: Confirm what email address you are using for Microsoft account. And you want to reset the password for Microsoft account.

Step 2: Type your email address in Microsoft account box. Then enter serials of characters for security. Click Next.

reset the password for Microsoft account

Step 3: On the next screen, it’s time to choose a way to get the security code.

If you have connected your Microsoft account to your phone, you would see there is an option “Send a code to my phone”. If not, choose either an Email account or “I don’t have any of these”. For example, check “Email account” enter email account again. Then click Send code.

Email account

If the email account you enter matches the email address on your account, you will receive an email with a code from Microsoft.

Step 4: Check your email and enter the security code. Click Next.

code from Microsoft

Step 5: In the New Password field, and again in the Re-enter password field, enter the new password you would like to use for your Microsoft account. Click Next and wait for it becomes useful.

Re-enter password field

Windows 10 with your newly reset password

Step 6: Sign in on the next page or sign in Windows 10 with your newly reset password.

reset Microsoft account password

If you have reset Microsoft account password, surely you can login Windows 10 computer now with it and its new password when the computer is connected to the Internet.

Posted by admin in Microsoft Support Number, msn billing support, MSN Customer Service, Window 10 Password Reset, 0 comments

Unable to receive e-mails using Microsoft Outlook or Outlook Express

I am unable to receive emails using Microsoft Outlook or Outlook Express


Outlook Express users:

  1. Start Outlook Express.
  2. On the Tools menu, click Accounts.
  3. Double-click the MSN Mail account in the list, or select it, then select Properties.
  4. Click the Servers If the Incoming Mailtext box is set to, click Cancel, and then click Close. Proceed to Step Two.


Outlook 98/ Outlook 2000 users: 

  1. Start Outlook.
  2. On the Tools menu, select Accounts.
  3. Double-click the MSN Mail account in the list to open it.
  4. Click the Servers If the Incoming Mailtext box is set to, click Cancel, and then click Close. Proceed to Step Two.


Outlook 2002/2003 users:

  1. Start Outlook 2002.
  2. On the Tools menu, select E-mail Accounts.
  3. Click View or change existing e-mail accounts, then click Next.
  4. Double-click the MSN Mail account in the list to open it. If the Incoming Mail text box is set to, click Cancel. Proceed to Step Two.
  5. To receive all MSN Mail by using Outlook Express or Outlook with POP3, remove all custom filters that move incoming e-mail messages to specific folders on the MSN incoming mail server.

Need Support? Call 1-855-785-2511 Toll-Free 24*7 Customer Service Number

Posted by admin in Contact Microsoft Support, Microsoft Support Number, MSN Customer Service, Unable to receive e-mails using Microsoft Outlook, 1 comment